Privacy Policy

Privacy Policy
Effective Date: 10.01.2025

Farewell Chaos Therapeutic and Christian Counseling Services (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

Information We Collect

  • Personal Information: When you fill out forms (e.g., scheduling a consultation, contact form), we may collect your name, email address, and phone number.
  • Health Information: Any health-related details you share through our secure client portal are protected under HIPAA regulations.
  • Technical Information: We may collect non-identifiable data such as browser type, pages visited, and general website usage via cookies or analytics tools.

How We Use Your Information

  • To provide and improve our services.
  • To respond to inquiries or requests.
  • To send resources, updates, or newsletters (if you opt in).
  • To comply with legal and regulatory requirements.

How We Protect Your Information

We use industry-standard security practices to protect your personal and health information. Information shared through our secure client portal is encrypted and HIPAA-compliant.

Sharing Your Information

  • We do not sell, rent, or trade your personal information.
  • We may share limited information with trusted service providers (e.g., scheduling software, payment processors) who assist in delivering services.
  • We may disclose information if required by law or to protect your safety.

Your Choices

  • You may request to access, update, or delete your personal information by contacting us at [email protected].
  • You may opt out of receiving newsletters or promotional materials at any time.

Contact

If you have questions about this Privacy Policy, contact us at:
[email protected]

 

Under Terms of Service tab, include the following language:

Terms of Service
Effective Date: 10.01.2025

Welcome to Farewell Chaos Therapeutic and Christian Counseling Services’ website. By using this website, you agree to the following terms:

Use of Website

  • The information on this site is for educational and informational purposes only.
  • Using this website does not establish a therapist-client relationship.
  • If you are an existing client, use the Client Portal for secure communication.

Counseling Services

  • Therapy and Counseling services are provided only after a signed informed consent form and intake process.
  • Virtual sessions are conducted through a HIPAA-compliant platform.
  • Counseling is not a substitute for emergency services. If you are in crisis, call 911 or dial 988.

Payments & Scheduling

  • Fees, payment methods, and cancellation policies are outlined during the intake process.
  • Missed appointments or late cancellations may result in fees.

Intellectual Property

  • All website content (articles, resources, downloads) is the property of Farewell Chaos Therapeutic and Christian Counseling Services.
  • You may not copy, reproduce, or distribute materials without permission.

Limitation of Liability

  • Farewell Chaos Therapeutic and Christian Counseling Services is not responsible for decisions made based on website content.
  • Therapy and Counseling outcomes cannot be guaranteed.

Changes to Terms

We may update these Terms at any time. Continued use of the website indicates acceptance of changes.

 

Disclaimer
Effective Date: 10.01.2025

The content on Farewell Chaos Therapeutic and Christian Counseling Service’s website is provided for informational and educational purposes only. It should not be considered a substitute for professional medical or psychiatric advice, diagnosis, or treatment.

  • Always seek the advice of your physician, therapist, or qualified health provider with any questions regarding a medical or mental health condition.
  • Do not disregard professional medical advice or delay seeking it because of something you have read on this website.
  • If you are in crisis or experiencing thoughts of self-harm, call 911 or the Suicide & Crisis Lifeline at 988 immediately.

Use of this website and its resources does not establish a therapist-client relationship. A therapeutic relationship is only established once you have completed the intake process and signed informed consent forms.

 

HIPAA Notice of Privacy Practices

Effective Date: 10.01.2025

This Notice describes how medical and mental health information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

 

Your Rights

You have the right to:

  • Get an electronic or paper copy of your record
    • You can ask to see or get a copy of your health and counseling records.
    • We will provide a copy or summary within 30 days of your request, and we may charge a reasonable fee.
  • Ask us to correct your record
    • If you believe your record is incorrect or incomplete, you can request an amendment.
    • We may deny your request, but we will tell you why in writing within 60 days.
  • Request confidential communications
    • You can ask us to contact you in a specific way (e.g., cell phone only, not at work).
  • Ask us to limit what we share
    • You can request limits on the information we use or share. We are not required to agree to all requests, but we will consider them.
  • Get a list of disclosures
    • You can request a list (accounting) of times we shared your health information for purposes other than treatment, payment, or operations.
  • Get a copy of this Notice
    • You can request a paper copy of this notice at any time.
  • Choose someone to act for you
    • If you have given someone medical power of attorney or if someone is your legal guardian, they can exercise your rights.
  • File a complaint
    • If you believe your rights have been violated, you can file a complaint with us or with the U.S. Department of Health & Human Services (HHS). We will not retaliate against you for filing a complaint.

 

Your Choices

You have the right to make certain choices about how we use and share your information. For example, you can tell us:

  • To share information with family, friends, or others involved in your care.
  • To include or exclude information in a faith-based context (such as prayer support).
  • To not share your information for fundraising or marketing purposes.

 

Our Uses and Disclosures

We typically use or share your health information in the following ways:

  • Treatment: To provide and coordinate your care.
  • Payment: To bill for services and process insurance claims (if applicable).
  • Health Care Operations: To run our practice, improve services, and contact you when necessary.

Other situations where we may use or share your information (as required or permitted by law):

  • To prevent or reduce serious threats to health or safety.
  • To comply with public health reporting.
  • To respond to court orders, subpoenas, or legal processes.
  • To comply with oversight activities (e.g., audits, licensing, compliance checks).

 

Our Responsibilities

  • We are required by law to maintain the privacy and security of your protected health information (PHI).
  • We will notify you if a breach occurs that compromises your privacy or security.
  • We must follow the duties and privacy practices described in this Notice.
  • We will not use or share your information other than as described here unless you give written permission.

 

Changes to This Notice

We may change this Notice, and the new Notice will apply to all information we have about you. The updated Notice will be available on our website and in our office upon request.

 

Contact Us

If you have questions about this Notice or want to exercise your rights, please contact:

[email protected]
(561) 365-8970